Callevate AI Agents
by One Punch Solutions
Custom humanized AI agents for Sales, Support & Customer Engagement
Callevate is an AI-powered call agent platform that enables businesses to create fully customized and humanized AI sales and support agents designed to deliver humanized, brand-consistent customer interactions.
Callevate agents are task-oriented and can be deployed for Customer Support, Technical Support, and Sales, handling both inbound and outbound calls. The platform utilizes Natural Language Processing (NLP) to enable conversational, human-like communication, including filler words and multilingual support.
The solution is designed to automate high-volume customer interactions while maintaining quality, personalization, and consistency. Agents are available 24/7, capable of handling multiple calls simultaneously, ensuring uninterrupted service without customer wait times.
Callevate provides real-time monitoring and analytics, allowing organizations to track calls live and analyze performance, sentiment, and outcomes. AI agents continuously learn from recorded and real-time calls, achieving up to 99.9% accuracy based on learned information.
The platform supports full customization for large enterprises, including tailored conversation flows, reporting, and compliance protocols. Callevate is built with a strong focus on security, data confidentiality, and integrity, guided by ISO 27001 principles and compliant with regulations such as GDPR and PDPL.
Callevate serves multiple industries, including Banking, Insurance, Telecom, Healthcare, Real Estate, E-commerce, Logistics, Travel & Hospitality, and Government & Public Sector, enabling organizations to reduce operational costs, improve customer satisfaction, and scale customer engagement efficiently.
Key Capabilities
- AI-powered inbound and outbound call agents
- Sales, customer support, and technical support automation
- NLP-based, humanized, multilingual conversations
- Real-time call monitoring and analytics
- High-volume call handling with 24/7 availability
- Brand-consistent and fully customized AI agents
- Secure, enterprise-ready architecture
Deployment & Usage
- Create or choose an AI agent
- Launch a sales or support campaign
- Monitor and analyze calls in real time
Industries:
Banking & Financial Services · Insurance · Telecom · Healthcare · Real Estate · E-commerce · Logistics & Shipping · Travel & Hospitality · Government & Public Sector
https://www.wetransact.io/